To maintain optimal server performance and in line with BBM’s guidelines, any account that sends an excessive number of requests to the server in a single trading day may be automatically disabled to prevent misuse or potential scamming activity.
HyperActive Alert Update (11/11/24):
Warning Email: A warning email will now be sent if your account reaches 10,000 requests in a single day (previously 8,000).
Account Disabling: Accounts will be automatically disabled at 20,000 requests in a day (previously 10,000).
Reactivation Process:
If your account is disabled due to this rule, please review and adjust the settings of any Expert Advisor (EA) or automated system that may be causing the excessive messaging. Once adjustments are made, reach out to our support team at [email protected] to request account reactivation.