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How to verify my Identity

How to locate KYC in your dashboard

Updated over a week ago

How to Locate the KYC Section in Your Trader's Dashboard

When you are ready to move forward with your trading journey and access the benefits of a funded account, completing the Know Your Customer (KYC) verification is an essential step. The KYC process ensures the security and legitimacy of all trading activities. Here’s a step-by-step guide on how to find the KYC section in your Trader’s Dashboard and complete the verification process:

This guide is specifically tailored for the Blueberry Funded platform to ensure users follow the correct procedures and meet platform-specific requirements.

Overview of KYC Verification

KYC (Know Your Customer) verification is an essential process in Blueberry Funded to verify the identity of funded traders. This process is required before engaging in certain financial activities within your account.

Prerequisites for KYC Verification

The visibility of the KYC verification option is tied directly to your account’s progression through specific stages. You must meet the following conditions for KYC to appear on your dashboard:

  1. Funded Account Requirement: The KYC verification button becomes available only after successfully receiving a funded account. Getting a funded account involves passing requisite challenge phases. Once completed, the button is activated within 24 hours after your credentials for the funded account are issued.

  2. Completion of Challenges: Some users face delays because they need to complete Phase 2 of their challenge to access the KYC tab. Once Phase 2 is done, the verification page will appear within a day.

  3. Completion of Evaluation: Finalizing your account evaluation is a critical step to proceed with the KYC process. Ensure all requirements in the evaluation phase are met to guarantee the visibility of the KYC button within 24 hours.

If these conditions are met, but the button is not yet visible, it is recommended to wait an additional 24 hours for any backend updates or troubleshooting measures.

Ensure that your account's funded status is verified by checking the email confirmation received from the risk team. Confirming the status resolves confusion about account eligibility. To address visibility issues, verify your account settings by navigating to the 'Update My Details' option. This step ensures that any unfinished setup actions are resolved.

Step 1: Access Your Trader’s Dashboard

Log in to your account and navigate to your Trader's Dashboard. This is where you’ll manage your trading activities, view your performance, and access various settings.

Step 2: Go to the Settings

Once you’re in your dashboard, head to the settings section. You’ll usually find this in the bottom left menu on your dashboard.

Step 3: Click on the KYC Verification Tab

Within the settings menu, look for the "KYC Verification" tab. Clicking on this tab will direct you to the page where you can initiate your identity verification process.

Step 4: Verify Your Identity Using Veriff

After clicking on the KYC Verification tab, you will be presented with the option to verify your identity using Veriff, a trusted verification provider. Veriff uses advanced technology to ensure that your identity is verified securely.

Required Documents

To complete the KYC process, you’ll need to provide the following documents:

  • A government-issued photo ID (passport, national ID card, or driver’s license)

  • A proof of address (such as a utility bill or bank statement showing your name and address)

Ensure that these documents are up-to-date and clearly readable to avoid delays in the verification process. If your dashboard highlights an issue with a submitted government-issued ID, it may stem from an invalid expiry date. Double-check that the expiry date on your ID is accurate and valid before submission to prevent delays.

Common Verification Issues

  1. Invalid Expiry Date on Your ID: Always ensure that your provided ID is valid and not expired before submission.

  2. Incomplete Evaluation: Verification delays often occur if the evaluation process isn't finished. Ensure all evaluation steps are duly completed.

Final Note: KYC Verification for Funded Accounts

It’s important to note that KYC verification is only required when you have a funded account. If your account is not yet funded, you do not need to complete this process. However, once your account becomes funded, you will need to go through the KYC verification to ensure compliance with regulations. If the KYC option is not visible despite receiving funded account credentials, verify whether you have completed all required setup actions, such as uploading identification documents. These unfinished actions can prevent the KYC option from appearing.

Additionally, the KYC verification button appears within 24 hours after receiving funded account credentials and completing Phase 2 challenges, which are prerequisites for enabling the KYC feature. If the KYC option doesn’t appear within this time frame, you should wait an additional 24 hours to account for any system delays. Common issues impacting visibility include delays in issuing funded account credentials and incomplete account setup tasks like uploading a government-issued photo ID. Ensure all steps are finalized to avoid delays. For additional assistance, consult the troubleshooting guidance provided on the dashboard. If issues persist, contact the support team to explore manual verification options.

By following these steps and submitting the necessary documents, you can quickly and easily complete your KYC verification and move forward in your trading career.

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